Mobile payroll app shows different net pay calculations than desktop version

parker_master
Tue, 08 Jul 2025 08:15:00 +0000
Workday HCM

We’re seeing discrepancies between net pay calculations displayed in the Workday Mobile app versus the desktop application. The differences are small (typically $0.01 to $0.05) but it’s causing employee confusion and trust issues.

I’ve investigated the calculation engine sync between mobile and desktop and they should be using the same underlying service. However, the rounding methodology appears to differ - mobile seems to round at each calculation step while desktop rounds only at the final result. Tax table updates are synchronized properly, and the deduction logic appears identical in both systems.

The issue is most noticeable with employees who have multiple deductions and complex tax situations. Has anyone else experienced calculation mismatches between mobile and desktop payroll calculations? Wondering if this is a known issue with the calculation engine sync or a configuration problem with how mobile handles intermediate rounding.

4 posts - 1 participant