Provisioned devices missing billing attributes in billing engine integration

luis_data
Fri, 13 Dec 2024 18:33:42 +0000

Also verify the timing of the billing sync. If the sync service is triggered before the provisioning workflow completes setting all attributes, you’ll get partial data transfer. The onboarding workflow should have a completion event that triggers billing sync, not an immediate parallel sync during provisioning. We had this exact problem with our ERP integration - sync was happening too early in the workflow.