Subprocess not triggering when parent process condition is met

emily768
Sun, 23 Mar 2025 12:03:12 +0000

I’ve configured a parent process in Creatio 8.1 that should trigger a subprocess when a specific condition is met (order total > $5000 requires additional approval). The parent process has a conditional flow with an ‘Execute Subprocess’ element that’s supposed to call the approval subprocess, passing the order details as parameters.

The condition evaluation appears to work correctly - I can see in the process log that the conditional gateway activates the high-value order path. However, the subprocess fails to start even though the parent process shows the subprocess element as ‘Completed’. The subprocess trigger conditions are configured to accept the OrderId and OrderTotal parameters from the parent, but no subprocess instance is created.

I’ve verified the subprocess is published and active, and I can trigger it manually with test parameters successfully. The parent-child process linkage seems broken specifically when triggered by the conditional flow. When I check the process log for detailed execution info, the parent process doesn’t show any errors, but there’s simply no corresponding subprocess execution record. Has anyone encountered issues with subprocess trigger conditions not firing from parent process conditional paths?