Workflow-driven vs manual assignment for compliance training in learning module: efficiency and tracking

michelle_dev
Thu, 24 Apr 2025 23:16:27 +0000

One consideration is the maintenance overhead of workflow rules. We started with automated workflows but found ourselves constantly updating trigger conditions as regulations changed. With 15+ different compliance training types, each with different frequency requirements and role-based rules, the workflow configuration became complex and error-prone. We’ve moved to a hybrid approach - automated workflows for standard annual compliance (harassment prevention, safety basics) but manual assignment for specialized or rapidly-changing requirements. This balances consistency with agility.