We’re experiencing critical issues with UAE VAT invoice generation after applying the latest 23C patch. Our localized shipments from Dubai distribution center are failing to print compliant VAT invoices.
The system generates standard invoices without VAT breakdown, causing compliance violations. We’ve verified UAE localization pack is installed and active. The template mapping appears correct in document configuration, but the output doesn’t include mandatory VAT fields (TRN, tax breakdown by rate).
Error in logs shows template resolution failure:
WARNING: Template not found for locale=ar_AE
Defaulting to base template: InvoiceTemplate_EN
VAT fields not mapped in default template
This is blocking our UAE operations completely. We need proper VAT invoice output with Arabic/English bilingual format as required by FTA regulations. Has anyone resolved similar localization template issues with document output configuration?
I’ve seen this exact issue with UAE implementations. The problem is typically the localization template mapping isn’t properly registered in the document output configuration after patch application. Check your BIP report definition - the locale-specific templates need explicit mapping entries for ar_AE and en_AE variants. The system falls back to base template when it can’t resolve the localized version.
One thing to verify - after the patch, did you run the localization setup task for UAE? There’s a scheduled process called “Synchronize Localization Templates” that needs to run post-patch to register all locale-specific document templates. Check in Scheduled Processes if this completed successfully. If it failed or wasn’t triggered, your ar_AE templates won’t be available to the document output engine even if the files exist in the localization pack.
Thanks for the guidance. I checked the BIP report definitions and found the ar_AE template mapping is missing entirely. The base template only has en_US registration. How do I properly register the localized template variants? Do I need to upload custom templates or should the UAE localization pack provide these automatically?