Warehouse management REST webhook integration fails on inbound inventory sync

We’re experiencing failures with our REST webhook integration from our WMS to Blue Yonder Luminate warehouse management. The webhook is supposed to sync inbound inventory updates, but we’re consistently getting XML schema validation errors.

The error appears when our WMS posts inventory receipts:

<InventoryUpdate xmlns="http://wms.vendor.com/v2">
  <Item>SKU12345</Item>
  <Quantity>500</Quantity>
</InventoryUpdate>

Error: “Element ‘InventoryUpdate’ not found in expected namespace”

The webhook mapping was working fine until we upgraded to BY 2022.2 last month. Now all inbound inventory syncs are blocked. We’ve verified the endpoint URL is correct and authentication passes, but the namespace handling seems problematic. Has anyone encountered similar XML schema validation issues with REST webhooks after upgrading? Any guidance on proper namespace configuration would be appreciated.

Thanks for the suggestions. I checked the webhook configuration and found the Namespace Mappings section. However, I’m not sure what the correct new namespace should be. The documentation mentions multiple namespace options depending on the module. For warehouse management inventory updates specifically, which namespace should we be targeting in 2022.2?

For warehouse management inventory webhooks in BY 2022.2, the namespace should be: http://blueyonder.com/luminate/warehouse/inventory/v1

Make sure your webhook mapping also validates against the correct schema version. In the webhook configuration, there’s a schema validation toggle - you might want to temporarily disable strict validation while testing the namespace fix, then re-enable it once confirmed working.

We had this same problem two months ago during our upgrade. One thing that caught us - even after fixing the namespace, we had issues with the REST webhook authentication headers. BY 2022.2 also tightened security requirements for webhook endpoints. Make sure your WMS is sending the Authorization header with a valid bearer token, and that the webhook service account has the proper permissions (WarehouseInventoryWrite role specifically). We had to update both the namespace mapping and regenerate our webhook API credentials before everything worked smoothly again.

I’ve seen this exact issue before. The BY 2022.2 release changed the expected XML namespace for webhook payloads. Your WMS is sending the old namespace format. Check your webhook configuration in Luminate - there should be a namespace mapping section where you can either update the expected namespace or configure a transformation rule to handle the legacy format.

Adding to what integration_dev mentioned - you have two options here. First, update your WMS to send the new namespace (http://blueyonder.com/luminate/warehouse/v1 for 2022.2). Second, configure a namespace alias in the webhook receiver settings. Go to Integration Hub > Webhook Configurations > select your inbound inventory webhook > Namespace Mappings tab. Add an alias mapping from your old namespace to the new expected one. The second approach is usually faster if you can’t easily modify the WMS side. Also verify your webhook mapping includes the correct XPath expressions for the new schema structure.