Let me synthesize the key design considerations across all these dimensions:
Standardization vs Customization Trade-offs:
Cloud deployment fundamentally shifts the balance toward standardization. The supported extension points are:
- Standard approval determination based on value, organizational assignment, or material group
- Custom business rules via BAdI implementations (limited in cloud)
- SAP Build Process Automation for complex routing logic
- Custom fields and validation rules through key user extensibility
The critical decision is whether your business requirements truly need custom logic or if they reflect historical process design. We conducted a value stream analysis and found that 60% of our ‘required’ custom approval steps existed only because of past system limitations, not business necessity. Challenging these assumptions enabled cloud-native design.
For scenarios requiring genuine complexity (like your multi-dimensional routing), Build Process Automation is the strategic path. It provides visual workflow design, decision tables for rule configuration, and integration with external systems via APIs. The learning curve is significant, but the result is maintainable, upgrade-safe automation.
Approval Hierarchy Design Patterns:
Cloud architecture favors flatter, more transparent hierarchies:
On-Premise Pattern: Deep hierarchies with sequential approvals, often 5-7 levels, with complex substitution rules and ad-hoc routing
Cloud Pattern: Parallel approval tracks with clear escalation paths, typically 2-4 levels, with automated routing based on configurable rules
Implementation approach:
- Map current approval scenarios to decision criteria (value thresholds, risk categories, organizational rules)
- Design approval matrix showing when each approver type is required
- Configure standard approval determination for simple scenarios
- Use BPA for complex scenarios requiring multiple criteria evaluation
- Implement role-based approval rather than person-based to improve flexibility
The organizational hierarchy in cloud (using Org Model from SuccessFactors or custom org structures) becomes the foundation. Changes to org structure automatically update approval routing without workflow modification.
Integration Patterns Evolution:
The shift from synchronous to asynchronous integration is critical:
On-Premise: Workflow calls RFC to external system → waits for response → routes based on result
Cloud: Workflow triggers API call → continues processing → receives event when external system responds → updates approval routing
This requires rethinking integration architecture:
- Use SAP Integration Suite as middleware for complex integrations
- Implement event-driven patterns where workflow subscribes to external system events
- Design for eventual consistency rather than real-time data synchronization
- Cache frequently accessed reference data (like vendor risk ratings) rather than looking up per transaction
For your vendor risk rating scenario specifically: maintain risk ratings in S/4HANA master data, updated via scheduled API calls or event-driven integration, rather than real-time lookup during approval routing. This improves performance and reduces external system dependencies.
Upgrade Implications Strategy:
Cloud’s quarterly innovation cycles fundamentally change upgrade planning:
On-Premise Reality: Major upgrades every 3-5 years, extensive regression testing of custom workflows, frequent breaks in custom approval logic
Cloud Model: Automatic quarterly updates, standard workflows continue functioning, custom extensions in supported frameworks remain stable
Critical success factors:
- Design within SAP’s published extension guidelines - these are upgrade-guaranteed
- Avoid modifications to standard objects - use extension points instead
- Document business rules separately from technical implementation
- Implement automated testing for approval scenarios using SAP Cloud ALM
- Participate in SAP Early Adopter programs to preview upcoming changes
The payoff is dramatic: we’ve gone through 8 quarterly cloud updates with zero workflow-related incidents, compared to 40+ hours of regression testing per upgrade in on-premise.
Practical Migration Approach:
For your specific migration:
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Assessment Phase: Document current approval scenarios, categorize by complexity (simple value-based, organizational hierarchy, multi-criteria complex)
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Design Phase:
- Simple scenarios → Standard cloud approval configuration
- Moderate scenarios → BAdI implementation or enhanced approval determination
- Complex scenarios → SAP Build Process Automation with decision tables
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Proof of Concept: Build 2-3 representative workflows in cloud environment, including your most complex scenario, to validate approach
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Iterative Implementation: Start with simple scenarios, gain user acceptance, then tackle complex workflows
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Change Management: Emphasize improved mobile experience, faster approvals, and better transparency rather than feature-for-feature comparison with on-premise
The goal isn’t replicating on-premise functionality exactly, but achieving the same business outcomes using cloud-native patterns that are more maintainable and upgrade-resilient.