case-assignment
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Auto-assignment rule not triggering for new service cases submitted via web forms |
|
3 | 1 | July 13, 2025 |
| Robotic case routing fails in process automation when using custom decision table |
|
5 | 0 | July 6, 2025 |
| Service case routing rules not triggering automatic assignment |
|
3 | 0 | December 23, 2024 |