I wanted to share our successful implementation of automated QA testing for SAP CX CPQ that dramatically improved pricing accuracy. Before automation, our quote configuration process had a 12% error rate in complex pricing scenarios - discounts not applying correctly, bundle pricing miscalculations, and approval workflow bypasses.
We built a comprehensive Selenium-based test suite covering 200+ CPQ pricing scenarios, integrated into our CI/CD pipeline. Every code deployment now triggers automated validation of critical pricing rules, product configurations, and approval thresholds. The results have been remarkable: pricing errors dropped from 12% to 1.5% within three months, saving approximately 40 hours per week in manual testing and error correction. Our sales team’s confidence in quote accuracy has significantly improved, and we’ve eliminated the embarrassing situations where customers received incorrect pricing. The automated tests run in 45 minutes versus 8+ hours for manual testing previously.
What tools did you use alongside Selenium? Did you need any specialized CPQ testing frameworks, or was standard Selenium sufficient? Also curious about test data management - how do you maintain realistic test data for 200+ scenarios without exposing sensitive customer information?
How did you handle the CI/CD integration? Did you set up the tests to run on every commit, or only on specific branches? And what’s your approach when tests fail - does it block deployment or just alert the team?
We prioritized test scenarios based on historical error frequency and business impact. Top priority was complex discounting rules (volume discounts, promotional pricing, contract-based pricing), followed by product bundle configurations and approval workflow validation. We didn’t try to test everything initially - focused on the 20% of scenarios that caused 80% of errors.
This is impressive! Can you share more details about how you structured the test scenarios? Did you focus on specific CPQ modules or test the entire quote-to-cash flow? We’re considering a similar initiative but struggling to define the test scope.